Gleap

    Lifetime deal

    Fix bugs faster with visual reports and customer feedback

    Trying to fix all the bugs on your mobile app feels impossible when you’re sorting through vague customer reports. (“Telling me you hate this UX isn’t the helpful feedback you think it is.”)

    You're trying to get by with bugs submitted by users and testers, but without formal mobile reporting, a bunch of bigger issues will go unnoticed—and unsolved.

    If only you could fix bugs faster across platforms and connect with customers using surveys and feature requests that improve your products.

    Meet Gleap.

    TL;DR

    Let users pinpoint issues with screenshots and replay videos, and get a visual bug report packed with technical data
    Create better products with user feedback and communicate directly with customers via surveys and feature requests

    At-a-glance

    Overview

    Gleap is a developer tool that helps you fix bugs faster with visual reports, plus lets you solicit feedback to create better product features.

    Gleap is a game-changing tool that works on web and mobile platforms—and it integrates directly into your software with just a few lines of code.

    Using the feedback widget, you can allow end-users and testers to report bugs right from the page they’re having trouble with.

    They can screen record to demonstrate the precise issue, and even capture and annotate screenshots for greater clarity.

    You’ll be able to automatically generate a visual bug report with the video replay and images, so you can squash the bug and move on to crushing the rest of your to-do list.

    Bug report

    An easy-to-install widget turns user feedback into visual bug reports, so you can fix them faster.

    Gleap captures all the technical data, like which browser, device, and operating system were in use, as well as console and network logs for each issue.

    And in addition to all the bug catching, this tool is also packed with integrations for popular tools like Slack, Jira, Zapier, and HubSpot, streamlining your entire workflow.

    You’ll be able to ship bug reports to your project management software in real time, so you can save hours on manual data entry and iterate faster.

    Plus, you can assign team members to address issues and respond to direct messages, ensuring that nothing falls through the cracks.

    Integrations

    Gleap connects seamlessly with existing tools so you can build a fully integrated development process.

    Customize the feedback widget design to create a fully branded experience that feels like a natural extension of your site.

    Use Gleap’s pre-set menu options, or add your own commands and tailor feedback flows to your users’ unique needs.

    Thanks to the dynamic mobile capabilities, you can allow users to trigger the feedback flow by shaking their phone, taking a screenshot, or clicking a button.

    Plus, your dev team can opt to receive automatic bug reports when crashes or rage clicks are detected.

    Feedback widget

    From visual style to feedback functionality, your widget is customizable from the inside out.

    Best of all, Gleap makes it easy for your users to submit feature requests directly from the feedback widget.

    Respond to users privately to let them know you’re working on it, and share your feature request board publicly to let customers vote for updates they want most.

    You’ll also be able to launch surveys to solicit specific insights with custom questions or Gleap’s pre-made templates.

    Monitor responses on a concise dashboard, and use the results to make customer-driven development decisions.

    Feature requests

    Public feature request boards and surveys reveal exactly what your users want—so you make can keep them happy.

    Nobody’s perfect, but you want your app to come pretty darn close. (“What do I have to do to get y’all to like me—I mean, my app?”)

    With Gleap, you’ll get visual reports that take the guesswork out of finding and fixing bugs, so you can build products your customers actually want.

    Give people the best app possible.

    Get lifetime access to Gleap today!

    Plans & features

    Deal terms & conditions

    • Lifetime access to Gleap
    • All future Growth Plan updates
    • No codes, no stacking—just choose the plan that’s right for you
    • You must activate your license within 60 days of purchase
    • Ability to upgrade or downgrade between 4 license tiers
    • GDPR compliant
    • Only for new Gleap users who do not have existing accounts
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    60 day money-back guarantee. Try it out for 2 months to make sure it's right for you!

    Features included in all plans

    • Unlimited bug reports
    • Unlimited team members
    • Up to 1,000,000 users
    • All integrations
    • Fully customizable widget
    • Custom feedback type
    • Direct user communication
    • Custom domain
    • User experience rating
    • Bug reporting
    • Feature request board

    From the founders

    June 21, 2022

    What’s up, Sumo-lings👋🏻

    Lukas here from team Gleap. The whole Gleap family is super excited to introduce our bug reporting tool to the AppSumo community.

    We set out with a vision to take the hassle out of bug reporting. We used to run a software agency developing apps and websites and wasted way too much time trying to reproduce and manage bug reports via email. That’s why we developed Gleap. In the meantime Gleap has turned into a complete visual customer feedback tool. But see for yourself:

    ⚡️ Gleap magic

    Gleap is the only tool that works for both mobile apps and websites. With an SDK for everyone, Gleap is also very simple to set up.

    🐞 Fix bugs 10x faster

    With visual feedback, annotated screenshots as well as console and network logs.

    🗣 Communicate with users one-on-one

    Let them know they are heard. Heard users are happy users.

    🔎 Discover the features your users really want

    Gathering feature requests and letting them vote on features they prioritize. Embed your feature request roadmap anywhere on your website.

    ⭐️ See where your users are their happiest

    With ratings and user surveys.

    🎥 Literally see bugs through your users’ eyes

    With action replays, you’ll be able to reproduce issues up to 40 % faster.

    We’re currently working on a live chat feature to make Gleap even more valuable for our users. We truly believe that those who use our tool every day have the best ideas. Find more details on our product roadmap here: https://gleap.io/feature-requests/

    Let us know what you think in the comments below. As customer feedback geeks, we love feedback. ✌️

    Best,

    Lukas

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