DoneDone

    Lifetime deal

    Your product and customer support teams are using different apps to work. This leads to confusion, duplicated work, and missed opportunities for collaboration.

    DoneDone unites product teams and customer support teams all in one simple app!

    DoneDone is a simple issue tracking tool, project management app and shared inbox for all of your product and support teams' collaboration and communication needs.

    See all of your work at a glance from the dashboard.

    Project tasks can be assigned to team members, prioritized, linked to support tickets and follow any workflow.

    Mailboxes help customer support teams manage incoming customer requests in a shared inbox while always keeping your product team in the loop.

    Create custom workflows tailored to the way you do things, or use our built-in ones for customer support or task and bug tracking.

    DoneDone is more affordable than ever with our new AppSumo Lifetime Plan for $49! You'll have access to DoneDone forever - no monthly or yearly fees.

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    Deal terms & conditions

    • Lifetime access to the DoneDone AppSumo Lifetime Plan
    • You must redeem your code(s) within 60 days of purchase
    • All future AppSumo Lifetime Plan updates
    • Only for new DoneDone customers who do not have existing accounts
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    60 day money-back guarantee. Try it out for 2 months to make sure it's right for you!

    From the founders

    July 13, 2021

    Hi Sumo-lings!

    I'm Michael, one of the co-founders of DoneDone. We're really excited to share this special offer here on AppSumo with all of you!

    My partner, Ka Wai, and I always thought it was odd that marketing, product, and support teams typically use separate apps to keep track of their work and tickets. Your support team is handling support tickets in HelpScout while your product and marketing teams are in Asana or Basecamp. That's weird, right?

    We thought it was smarter to handle all your task tracking and ticketing in one simple app for all of your teams and avoid the confusion and missed opportunities that arise when product and support teams aren't collaborating in the same place. That's why we created DoneDone.

    We understand the value of getting work done. Instead of convoluted Gantt charts and complicated dependencies, DoneDone is focused on the tasks at hand for you and the rest of your team.

    πŸ’ͺ Here are some common things our customers get done in DoneDone πŸ’ͺ

    - Log, prioritize, and execute new features in your next app release

    - Collaborate with your client on their website refresh

    - Respond to customer support tickets from your shared inbox and easily loop in a developer if deeper troubleshooting is required

    - Track and review job applications sent to hiring@yourcompany.com from your recent hiring post

    🏁 Key Features 🏁

    -DoneDone Projects for task tracking and collaboration with your team of designers and coders along with your client stakeholders

    - DoneDone Mailboxes as a simple shared inbox, perfect for customer support email ticketing and keeping track of any other type of email conversation

    - Workflows of your own creation or own DoneDone's built-in workflows to guide all your tasks and email conversation through to completion

    - Create and link tasks directly from shared inbox conversations whenever a conversation turns into actionable work

    - Reports to quickly see how much work your team has and how quickly they're tackling tickets

    - A simple no-nonsense dashboard to see what you have to work on your plate this week and how busy all your projects are

    πŸš€ Coming soon πŸš€

    We've still got some work to do to make DoneDone Workflows as simple and helpful as they ought to be. We'll be releasing experience improvements to Workflows, and all areas touched by them, throughout the remainder of the year. Keep an eye out for some really cool updates coming soon!

    We'd love to hear what you think of DoneDone!

    Drop us a note at support@donedone.com if you need help or have any feedback.

    Yes, that's sent to a DoneDone Mailbox. πŸ“¬πŸ™‚

    And don't forget to check out our help docs. We're always adding to them!

    https://www.donedone.com/help-center/donedone-2-help-docs

    https://www.donedone.com

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